Now Hiring - Sales/Lead Generator in New Rochelle, NY

We are currently seeking a Sales/Customer Service Associate to work within a custom branding company in New Rochelle, NY.

Responsibilities:

• Answer customer service call queue
• Open/maintain customer records by adding/updating account information
• Respond to order related inquiries and status updates
• Use automated information systems to analyze the customer’s situation
• Attract potential customers by answering product and service questions, suggesting information about other products and services
• Provide verbal and/or written quotations to customers
• Attract potential customers by answering product and service questions, suggesting information about other products and services
• Handle customer escalations
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Participate in outbound call marketing campaigns as assigned
• Required to substitute in the Order Entry Department when needed

Required Education/Experience:

• Minimum of a 2-Year College Degree with 2 + years relevant experience in product sales
• 2+ years’ experience in sales (branding, hospitality and promotional advertising industry would be preferable)
• A background in executing production orders and customer delivery, preferably with domestic and international manufacturers
• Communications skills to coordinate and direct scheduling of multiple product orders
• Proficient in Excel, Word, and Outlook
• Able to grasp and pick-up on new proprietary software, CRM, mail-merge procedures, and generally be tech savvy (at least well up-to-date and comfortable with the PC platform).

COMPANY OVERVIEW

This job is presented to you The TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities across a variety of industries and careers. To learn more about employment opportunities, visit our website at [please apply online] are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• Health insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• New Rochelle, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location